Reference

qqdewa Privacy Policy for Your Account

Our qqdewa Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or check DANA and QRIS status.

Account recordsWallet activityDevice controlsYour data choices

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See How Payment Data Enters Our Policy

qqdewa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details created when you open an account, complete phone verification, sign in, and use a payment route. For DANA, OVO, GoPay and QRIS, we may receive transaction references, wallet status, amounts and confirmation times needed to match an account record; we

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do not treat a payment name as permission to use unrelated personal data. Bank transfer and virtual account references can also appear when you ask us to check a cashier status. Device type, browser signals and security events help us identify unusual access, while cookies support
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login continuity and page preferences. We retain records only for the period needed for account security, dispute handling and legal duties. Our handling applies where local law permits, and you can use the support path below to ask what we hold or request a correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CLEAR CONTACT ROUTES

Get Privacy Help Beside Account Support

A privacy question should not leave you searching through unrelated pages. Start from the support path connected to your account, describe the data issue, and include…

CONTROLLED DATA HANDLING

Keep Your Privacy Choices Practical

Privacy controls work best when they connect to real account actions. We separate login security, wallet matching and cookie preferences so you can raise a focused request instead of sending unnecessary details.

What we collect

We may handle your account name, verified phone, sign-in events, device signals and payment references from DANA, OVO, GoPay, QRIS or bank transfer activity.

Why we use it

These records help us provide account access, match a wallet status, detect unusual sign-ins, answer support requests and meet duties that apply where local law permits.

Cookies and devices

Cookies can preserve session preferences, while device and browser signals help identify abnormal access. Clearing cookies may require you to complete the login path again.

Account security

Phone verification comes before account access, and security checks may compare a new device with earlier sign-in activity before sensitive records are discussed.

Retention approach

We keep personal and payment records for account security, receipt checks, dispute handling and legal duties, then remove or restrict them when the needed period ends.

Requests and changes

Ask through the signed-in support route to access, correct or question your records. We may request account details to confirm ownership before responding.

Find Direct Answers About Your Data

These Privacy Policy answers focus on the actions you are most likely to take before opening an account or checking a wallet record. We explain the account step, device signals, payment references and contact route in plain English for Indonesian access where local law permits.

It covers account details, phone verification, sign-in events, device signals, cookies, payment references and support requests connected with your account, including activity through DANA, OVO, GoPay and QRIS.

We use your phone for account verification and access checks. It helps us connect the right person to an account before discussing private records or changing details after a support request.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay references such as status, amount and confirmation time when those details are needed to match your account activity.

We may record device type, browser signals, session events and security markers. These details help identify unusual access; they do not replace the account and phone checks used for support.

We retain records for the period needed for account security, payment receipt checks, dispute handling and legal duties. When that need ends, records may be deleted or restricted.

Use the signed-in support path, state which detail is incorrect, and explain the requested change. We may ask for phone or account details to confirm ownership before acting.

You can request a record summary through account support. Include your verified account details, and we will assess the request under the Privacy Policy and rules that apply where local law permits.

qqdewa Privacy Policy for Your Account

Get Privacy Help Beside Account Support

Keep Your Privacy Choices Practical

What we collect

Why we use it

Cookies and devices

Account security

Retention approach

Requests and changes

Find Direct Answers About Your Data

01 What does the qqdewa Privacy Policy cover?

02 Why does qqdewa need my phone number?

03 Does the Privacy Policy cover QRIS and wallet records?

04 What device data can qqdewa see?

05 How long does qqdewa keep personal data?

06 How can I request a correction under the Privacy Policy?

07 Can I ask what data qqdewa holds about me?

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